Lot of businesses nowadays have moved their activity to the web, many are leveraging from what web and technology can offer to make business more effective and closer to the customer.
And when it comes to the point you start interacting with software developers, you’ll realize that their involvment into everything is rather large. If you don’t, make sure you have the right software devlopment company working with you, because this is what you may and should expect:
1. Understanding customer needs
Without understanding your needs and needs of your customers, the software you are all going to create, may terribly fail.
“But why should some IT guy understand what my customers need, if I have a vision of what the software should do already in my head and I can just pass my knowledge?”, you may ask.
There is a really good saying when it comes to this:
What customer wants isn't what he really needs
The job of (good) software developers is not only to develop what has been asked, but also to collect information and understand, if all what’s been asked and said fits together and makes sense. If one link of the chain doesn’t really make sense, it is questionable if that particular link is wrong, or maybe the link is correct but some other wrongly incorrectly links make it to look wrong when it isn’t. It is very common to face these situations, especially, if the knowledge about the whole business process is shared across several people in the company and there is no single human being or document, knowing/describing everything in details.
Very often, after going throught the requirement analysis, software developers are those who understand what and how the organization works the best.
2. Creating the face of the company via a website
I guess, no need to explain in details here. The digital agency you ask to create your corporate style/identity will not only make something visual, they are the ones who trigger the feeling your customers will have, when they look at the logo of your company or surf through your website.
3. Facilitating delivery of content to millions of individuals
Software guys will be those who implement mechanisms of how your content is delivered to your potential customers. They might be also those who can be blamed, if it doesn’t happen as expected.
4. Keeping identities safe
There usually is some sort of sensitive data to be kept safe and secure. Software developers, therefore, should make sure the data is not only stored safely, but also transfered securely when necessary.
5. Making sure hardware works every time
As more and more information technology services are moved to and hosted in “the cloud”, less and less system administrators in organizations are employed as such, to maintain the hardware. Software developers partially are over-taking this area as more and more different technologies are used to create modern software, which on the other hand means that the software developers must understand better also the entiry system the software will run on and system administrators are those which now tend to understand the least from what is going to be installed and ran on the server. Therefore, software developers prepare the server and failover systems themselves, keep the eye on them and know a lot of hardware related things too.